- General terms and conditions
General terms and conditions
General terms and conditions of Francienskattenshop.com
Article 1. Applicability
1.1 All offers, orders and agreements of Francienskattenshop.com are subject to these general terms and conditions of sale in the exclusion of any other terms. These conditions are available via the Internet, see: http://www.Francienskattenshop.com.
1.2 By placing an order with Francienskattenshop.com, you agree to these terms.
Article 2. Offers/agreements
2.1 An agreement will not be concluded until Francienskattenshop.com has accepted your order. Francienskattenshop.com has the right to refuse orders motivated or to link special conditions to the delivery. If your order is not accepted, you will be notified within five (5) business days.
2.2 All offers from Francienskattenshop.com are without obligation. Francienskattenshop.com has the right to amend prices, in particular when this is necessary on the basis of (legal) regulations.
Article 3. Prices and payments
3.1 The prices quoted for the offered items and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other charges, unless otherwise stated or agreed in writing.
3.2 You can pay by using one of the payment methods offered during the ordering process. Further (payment/order) conditions can be made to your order. When paying by bank or Giro, the date of payment shall be the date of crediting the Giro or bank account of Francienskattenshop.com.
3.3 A Afterpay – postpay (Netherlands)
3.3 B Afterpay – Postpay (Belgium)
3.4 In the event of default, the Francienskattenshop.com, subject to legal restrictions, shall have the right to charge the reasonable costs previously expressed and/or to surrender the collection.
3.5 If the payment period is exceeded, Francienskattenshop.com has the right to suspend, or dissolve, the relevant agreement and any related agreements.
Article 4. Delivery
4.1 The delivery times indicated on the website are indicative. You will receive your order expeditiously and at the latest within fourteen (14) working days, unless otherwise indicated by Francienskattenshop.com. In The latter case, you will receive timely notice of this. Until the moment of delivery, you have the right to dissolve the agreement free of charge. . Exceeding the delivery period does not give you the right to compensation.
4.2 Francienskattenshop.com will execute the accepted orders expeditiously but at the latest within 30 days, unless another delivery period has been agreed. If the delivery is delayed, or if an order cannot or is only partially executed, you will receive notice of this at the latest 30 days after you have placed the order. In that case, you have the right to terminate the contract at no cost.
4.3 Delivery takes place when the items are offered at the specified delivery address.
Article 5 retention of title
5.1 The ownership of delivered items will not pass until you have paid the amount due. The risk in this respect of the articles is already on you at the time of delivery.
Article 6 Complaints and liability
6.1 Check the delivered items immediately upon receipt. Any defects must be reported to Francienskattenshop.com in writing and motivated at the latest within five (5) working days after discovery.
6.2 If it has been demonstrated that an article does not correspond to the agreement, Francienskattenshop.com has the choice to replace the item against its return by a new copy or to return the invoice price plus paid shipping costs. Pay.
6.3 If you do not want to have an article for any reason, you have the right to return the item to Francienskattenshop.com within fourteen (14) days after delivery and to dissolve the agreement. In this case, returns will only be accepted if the packaging of the item is undamaged and the plastic seal has not been broken. The amount paid by you will be refunded by Francienskattenshop.com within fourteen (14) days at the latest. The direct costs of return are for your account.
Article 7. Orders/Communication
7.1 Francienskattenshop.com is not liable for any misunderstood, damage, delays or not properly arising from orders and notices resulting from the use of the Internet or other means of communication between you and Francienskattenshop.com, or between Francienskattenshop.com and third parties, unless there is intent or gross negligence of Francienskattenshop.com.
Article 8. Miscellaneous
8.1 Without prejudice to the other rights assigned to Francienskattenshop.com, Francienskattenshop.com in the event of force majeure shall have the right to suspend the execution of your order or terminate the agreement without legal intervention By writing it to you.
Article 9. Applicable law and competent court
9.1 These Terms and all rights, obligations, offers, orders and agreements to which these terms apply are governed exclusively by Dutch law.
9.2 All disputes between the Parties shall be submitted to the competent court in the Netherlands.
Article 10. Disputes Committee Thuiswinkel
10.1 Any disputes concerning the establishment or execution of contracts or the services or articles provided may, instead of to the competent court, also be submitted to the disputes Committee Thuiswinkel, subject to the Rules of Procedure Disputes Committee Thuiswinkel.
10.2 A dispute will be considered by the disputes Committee Thuiswinkel only if the complaint has been submitted in writing to Francienskattenshop.com within thirty (30) days after its occurrence.
10.3 At the latest three (3) months after a dispute has been submitted to Francienskattenshop.com, a dispute must be brought in writing to the disputes Committee at Thuiswinkel.
10.4 for submitting a complaint to the disputes Committee Thuiswinkel you owe twenty-five euro (€25,-) complaints money.
The address of the disputes Committee Thuiswinkel is: P.O. Box 90600, 2509 LP The Hague. The phone number is 070-3105310. For detailed information, please see http://www.thuiswinkelwaarborg.nl.
Tel No: 0182-547662
Chamber of Commerce Number: 290 511 21
VAT Number: 808,040,509