Privacy beleid van Francienskattenshop.com
Francienskattenshop.com cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we store it, what security techniques we use and for whom the data are transparent.
Webshop Software WooCommerce
We take out web hosting and email services from IXL. IXL processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. IXL has taken appropriate technical and organisational measures to prevent the loss and unauthorized use of your personal data. IXL is obliged to maintain confidentiality under the agreement.
Email and Mailing lists MailChimp
We make use of the services of IXL for our regular business email traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. IXL does not have access to our mailbox and we treat all our email traffic confidentially.
Payment Processors Buckaroo/AfterPay
To handle a (part of) the payments in our webshop we use the platform of Buckaroo/AfterPay. Buckaroo/AfterPay processes your name, address and residence details and your payment details such as your bank account or credit card number. Buckaroo/AfterPay has taken appropriate technical and organisational measures to protect your personal data. Buckaroo/AfterPay reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Buckaroo/AfterPay shares personal data and information relating to your financial position with credit reviewers. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Buckaroo’s and AfterPay’s services for which they engage third parties. Buckaroo does not store your data for longer than is permitted under the statutory deadlines.
Shipping and Logistics PostNL
If you place an order with us it is our job to have your parcel delivered to you. We use the services of PostNL to carry out the deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL enables subcontractors, PostNL will also make your data available to these parties.
Invoicing and Bookkeeping WooCommerce
We use the services of WooCommerce to keep track of our records and accounts. We share your name, address and residence information and details regarding your order. This information is used to administer sales invoices. We use the services of WooCommerce to keep track of our records and accounts. We share your name, address and residence information and details regarding your order. This information is used to administer sales invoices. Your personal data is protected and stored. WooCommerce is obliged to maintain confidentiality and will treat your data confidentially. WooCommerce does not use your personal data for purposes other than those described above.
Purpose of the data processing
General purpose of the processing
We use your data exclusively for the benefit of our services. That is to say, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later time, other than at your request, we will ask you for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in fiscal and criminal investigations
In some cases, Francienskattenshop.com may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In Such a case, we are obliged to share your data, but we will oppose it within the possibilities offered by the law.
We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also perceive this as a forgetful request. On the basis of applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period expires.
However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below what rights are and how you can invoke these rights. In principle, we send copies and copies of your data only to your already known e-mail address in order to prevent misuse. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to authenticate yourself.
We maintain an administration of handled requests, in case of a forgetful request, we administrate anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to complain to the Dutch Data protection Authority at any time if you suspect that we are using your personal data in a wrong way.
Right of Access
You always have the right to see the data that we process and that relate to your person or to be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under our known e-mail address, stating the category under which we have stored this data.
You always have the right to have the data that we process (be) processed and that relate to your person or be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process (or have) that relate to your person or to be traced. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data until you lift the restriction are no longer processed.
Right to Transferability
You always have the right to have the data that we process (be) processed and that relate to your person or to be traced to it by another party. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or have been processed by other processors or third parties on behalf of our known email address.
In all likelihood, in such a case, we can no longer continue the service because the secure connection of data files can no longer be guaranteed.
Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Francienskattenshop.com. If you object we will immediately cease the data processing pending the handling of your objection.
If your objection Is well founded, we will make copies and/or copies of data that we process (have) processed to you and thereafter cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right is applicable. If you believe that this is the same, please contact our privacy contact person.
Cookies Google Analytics
Via Our website cookies are placed from the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to these data under applicable laws and regulations. We do not allow Google to use the obtained analytics information for other Google services.
T (018) 254-7662
Contact person for privacy matters